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Service Technician Apprentice
Des Moines, IA / Grand Island, NE
Job Description
Known as the fourth utility, compressed air powers many critical manufacturing operations and processes. It is vital to the productivity of many industries and greatly contributes to the overall economy. We are currently hiring Apprentices to start a new class in January 2022.
The Service Technician Apprentice both assists Field Service Technicians and independently serves customers by installing, trouble shooting, repairing and maintaining all makes of rotary screw and reciprocating air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.
Principal Responsibilities
Requirements:
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The Service Technician Apprentice both assists Field Service Technicians and independently serves customers by installing, trouble shooting, repairing and maintaining all makes of rotary screw and reciprocating air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.
Principal Responsibilities
- Complete a structured learning/development program consisting of hands-on learning and practical field-coaching experience
- Effectively communicate verbally and in writing with co-workers
- Provide assistance to and learn from Service Technicians on equipment start-ups, installations and repairs of compressed air systems.
- Ensure customer satisfaction by independently performing service to assure equipment operates to customer’s requirements as program progresses
- Work under close supervision of other Service Technicians
- Conduct safety assessments of a continuously changing working environment
- Use wiring schematics and diagrams for all equipment
- Understand the basics of onboard control system
- Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets
- Increase Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; (such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection) can benefit their operations
- Assist the Service Technician/Coordinator in maintaining rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements
- Ensure proper operation of compressed air equipment by completing preventative maintenance requirements and 47 point inspections on a wide variety of compressors, refrigerated dryers, and additional compressed air components
- Work with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs
- Travel daily to customer sites, occasional overtime, and sporadic on-call emergency service is required to meet customers’ needs.
Requirements:
- High school diploma or equivalent required and have completed a diploma or degree program in Electrical/Electronics Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification. Candidates who possess this knowledge or skills but have not completed a formal program may be considered.
- Desired applicants will have 1-3 years’ related experience
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
- EPA 608/F-GAS 303/2008/CE/ISHRAE Certification Preferred (Refrigeration experience/certification a plus).
- Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
- Candidates will use Ingersoll Rand provided tools
- This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. #LI-SK1
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Summary
Employment Term and Type
Regular, Full Time
Required Education
Certification or Vocational
Required Experience
1 to 3 years
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