who we are...
* Our mission is to offer choice in products & services, build community through connections with clients & collaborators &
focus on honest business practices in everything we do, from supply chain transparency to sustainability.
who you are...
* Love to sell, can articulate a proven ability to exceed selling goals & mostimportantly can close a sale
* Succeed in a team environment, while able to work independently & manage yourown time
* Enjoy being hands-on with product & functions well both in-store & in the customers'home
* Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
* Thrive in an entrepreneurial environment & are constantly looking for ways to thinkoutside-the-box
* Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood's treasures
* Keep your finger on the pulse of design trends both globally & in your localcommunity
* Know what questions to ask your customers in order to understand their personal style & needs
at west elm, you will...
* Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
* Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic,
creative & modern spirit of thebrand
* Develop & manage relationships with clients, designers, developers, local businesses & artisans
* Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home
appointments
* Discover each customers' style by sparking conversation, sharing inspiration & consulting with them to learn how to bring
their story to life
* Share decorating expertise & develop thoughtful space plans that fit the customers'lifestyle
* Advise customers on where to access design resources for products & services that may be unavailable at west elm
(wallpaper, appliances, re-upholsterer,etc)
* Share the stories, collaborations & craft behind our products to bring them to life for ourcustomer
* Develop vision boards, Icovia floorplans & utilize Pinterest to help customers express their personal style at home
* Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change,
provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the
customer, builds operational excellence and drives execution
what we're looking for...
* 1-2 years of home furnishing, interior decorating experience and/or interior design education
* Interior design certification stronglypreferred
* Excellent communication skills & passion for working withpeople
* Excitement for the brand & products wesell
* Must be able to spend ample time on the sales floor focusing on customerneeds
* Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability
insurance or proof of financial responsibility & a state issued driver'slicense)
* Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety
techniques
* Full time associates are expected to have open availability to meet the needs of the business. Casual(part time) associates must be
available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and a minimum of one during
the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and
December).
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and
Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of
availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday).
bring your resume to life...
* Does this sound like you? If so, please apply online or submit your resume, cover letter & any additional materials that will give us a peek into your personal style at home or design clients that are in your portfolio (ie: Pinterest boards, Instagram, portfolio, personal
website, lifestyle blog,etc)