Field Service Technician- Heavy Construction
Altoona, IA 
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Posted 1 month ago
Job Description
Ziegler CAT has an opening for an experienced Field Service Mechanic, with a focus on heavy construction equipment. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help us maximize customer uptime.

Responsibilities:

  • Diagnose and repair heavy construction equipment including compactors, loaders, excavators, dozers, haul trucks, among other medium to heavy duty equipment
  • Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed in the field; a company truck, phone, and computer are provided
  • Using independent judgment, assumes responsibility for the safe maintenance and repair on a variety of equipment, which involve mechanical, hydraulic, gas, diesel, and electrical systems
  • Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner
  • Positively interacts with manager and team members to satisfy customer needs
  • Provides assistance to other technicians as needed in regard to troubleshooting repairs
  • Utilize modern communication methods both internal and external, to ensure job status is conveyed in a timely manner and the customer's needs are being exceeded
  • Documents labor, parts used, and description of work performed assuring that work orders can be closed and billed as communicated with the customer
  • Willing to respond to after hour emergency calls as directed by supervisor
  • Identifies and communicates the need for parts for inventory
  • Performs other duties as assigned/required

Qualifications:

  • 2-year technical degree or high school diploma and several years of comparable experience
  • 2+ years of relevantdiesel equipment repair experience, preferably in the field
  • Knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems
  • Possesses the ability to diagnose equipment without supervision; is also able to understand and communicate schematics
  • Desire to provide exceptional customer service with a strong attention to detail
  • Must be an excellent problem solver who possesses modern communication and computer skills
  • Ability to maintain a safe and clean work environment
  • Willing and able to respond to emergency after-hour calls, as directed by supervisor
  • Must operate equipment safely
  • Own mechanic tool set
  • Must have and maintain a clean driving record
  • Class A CDL or willingness to obtain one within a defined period of time
  • Obtain a DOT medical certification card
  • Pass a DOT pre-employment drug screen & physical
  • This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

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Minimum Physical Requirements:

  • Push/pull up to 50 lbs
  • Lift/carry up to 60 lbs
  • Lift bulky objects
  • Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box.
  • Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.

For more information about your equal employment opportunity rights and protections, click here.

For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.

For information about Pay Transparency Nondiscrimination


Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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