TITLE: Store Processing
DEPT.: Retail Sales
CLASSIFICATION: Full time Hourly

REPORTS TO: Store Manager
The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian
church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
The purpose of the Store Production/Department Supervisor is to oversee the production process and
the personnel assigned to that process with a focus on meeting established production/sales
quotas/goals.
Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of the position. Other job related responsibilities and tasks may be
assigned. Reasonable accommodation may be made to enable individuals with disabilities to
perform the essential job functions.
List functions here:
Assign,
direct and ensures completion of daily tasks for production/department team members.
Including housekeeping for spaces assigned.
Trains
new team members on production expectations and processes.
Provides
quality control inspections, ensuring that only the best product makes it to the floor.
(Good, Better, Best)
Tracks
and reports production at scheduled times.
Participates
in production processes as needed.
Proficiently
uses cash register at locations that require.
Implement
assigned strategies to meet product acquisition, production and sales goals for the
day/week/month.
Know
the product acquisition, production and sales goals.
Diligently
implement product rotation process.
- Communicates with assigned personnel to place supply orders for next day's processing.
- Supports management with store maintenance and appearance.
o Follow procedures for maintenance and safety concerns.
Job Description Page 2 of 3
o Maintains a clean and organized workspace, ensuring that workspaces are prepared for
the next day's production.
Looks
for ways to improve donor and shopper experience.
Communicates
with the Store Management regarding all facets of the stores operations
keeping them updated on all incidents and concerns for assigned areas.
Supports
management in creating a positive understanding of policies and procedures.
Directs complaints and criticism to management.
Supports
the protection of the resources under their supervision.
o Implement Product Control Procedures preventing shrinkage through theft or spoilage.
o Control property, utility and product supply waste.
Other
Duties: Other duties as assigned by manager or assistant manager.
Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or
abilities required for this position.
Education: High School Diploma or currently pursuing
Experience: Retail sales production and/or thrift store experience is highly preferred.
Has experience following and giving direction.
Skills/Abilities:
- Ability to speak, write and understand English in a manner sufficient for effective
communication with leadership and field personnel.
- Basic computer skills including but not limited to the use of payroll program and the ability
to learn other programs or systems that are adopted by the TSA ARC.
- Ability to apply common sense understanding to carry out instructions furnished in written,
oral, or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
- Ability to use basic math skills.
- Must be able to pass a pre-employment drug test and back ground test.
Supervisory Responsibility:
Overseas production team members assigned by management. This may include paid staff,
volunteers and beneficiaries.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an
employee to successfully perform the duties of this job. Reasonable accommodation may be made to
enable individuals to perform the essential functions of this job.
While performing the duties of this position, the employee is regularly required to stand; use hands,
handle, or feel; and hear or talk. The employee is frequently required to walk and reach with hands
and arms. The employee is occasionally required to climb or balance; and stoop, kneel or crouch.
The employee must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up
to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and
ability to adjust focus.