Student Intern, ServiceNow Analyst
Tucson, AZ 
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Posted 13 days ago
Job/Internship Description
About Us

, headquartered in Tucson, Arizona, is a subsidiary of , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

  • Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
  • Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
  • Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, and .

Job Description - Student Intern, ServiceNow Analyst

Tucson Electric Power, one of Arizona's leading utility companies, seeks an individual for the position of ServiceNow Student Intern in the Information Technology department. We are looking for an energetic addition to our team to develop business requirements, process maps, and related documents to support business processes across multiple departments and business units. This person should have a strong interest in the area of Information Technology.

What you will do:

  • Gather requirements from business users
  • Document processes
  • Transition items from company intranet to ServiceNow
  • Support upcoming major ServiceNow projects

What you bring:

  • Full time college student currently residing in the Tucson, Arizona area
  • Pursuing IT related degree, MIS degree, or related
  • Effective verbal and written communication skills
  • Ability to interface with other business areas and stakeholders

Position-Related Responsibilities

  • Assists IS personnel with interfaces used by multiple business users and external partners
  • Assists with business clients in the use of information technology and business application systems
  • Assist with reviewing work requests from clients and assist with estimates for work to be performed based on industry standard estimation methodology
  • Participate in a team environment and assists with assignments as requested by the group or team lead.
  • Assist with developing of software testing, validation requirements, and use cases during design process

Qualifications

  • Be pursuing a degree in Information Technology or related discipline with an expected graduation date of May 2025 or later
  • Be able to work a minimum of 20 hours per week during regular business hours; up to 40 hours a week may be available during the summer and school breaks
  • Have a high level of interpersonal skills and the ability to protect highly sensitive and confidential information; Must be able to meet regular deadlines
  • Demonstrate effective verbal and written communication skills
  • Possess functional knowledge of Microsoft Office products
  • Be able to work independently as well as in a team environment

Requirements

  • Must be able to work a minimum of 20 hours per week during regular business hours; and up to 40 hours a week during the summer and school breaks
  • Student Interns must be enrolled in a specified degree program and maintain the required hours for full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university. Failure to maintain full-time status, good academic standing and/or the requisite GPA will result in student being deemed ineligible for participation in the program.
  • Student Interns are employed on a temporary basis and are generally not eligible for some benefits; including holiday pay.
  • Scheduling of work hours and assignments should be made taking into consideration that Student Interns are students first and employees second.

Pay Rate: $16.00/hour + Depending on year in school

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

California Job Applicants - to see our Job Applicant Privacy Notice.


UNS is an Equal Opportunity Employer, M / F / D / V / LGBT

 

Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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